Terms & Conditions
What are shipping times?
We ship most orders within 48 hours and orders should arrive within 5 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal and Amazon Payments.
What is the sales tax policy?
We keep it simple: Sales Tax is built into our pricing.
How do I cancel or change an order?
Contact us at firstname.lastname@example.org or 952.944.7386 and we’ll help you out.
What I ordered isn't what I expected. Can I return or exchange it?
All returns must be unworn, unwashed, and in new, re-sellable condition. All tags must still be attached to the product, and must be returned in the original packaging when applicable. Returns will not be accepted if the product appears to be worn or used and is not in new, re-sellable condition, as solely determined by Twin Cities Running Company.
Please look for your order number. You can find it on the packing slip included with your order, in your order confirmation email or in My Account.
Next, contact us at email@example.com. We’ll issue you an RA# if the order has been received in the past 30 days.
Then, enclose the RA number, plus a copy of your packing slip, along with the merchandise packed in its original packaging. You can send your return package to:
TC Running Online Returns
6405 City W Pkwy B5
Eden Prairie, MN 55343
If you’re making an exchange and your exchange item is in stock, you should receive your replacement order in under 2 weeks.
What's your domestic shipping and delivery policy?
TC Running Co uses multiple carriers to provide our customers with the best rates and service. The majority of orders are shipped within one business day. You can also contact us with any questions.