All non-closeout/sale items may be returned for a refund of the item purchase amount within 30 days of shipped date. Closeout/Sale items may be returned within 30 days of shipped date for exchange or store gift card in equal amount to the item purchase amount.
All returns must be unworn, unwashed, and in new, re-sellable condition. All tags must still be attached to the product, and must be returned in the original packaging when applicable. Returns will not be accepted if the product appears to be worn or used and is not in new, re-sellable condition, as solely determined by Twin Cities Running Company.
Enclose a copy of your packing slip with order number, and send your return to:
TC Running Co
Attn: Returns
6405 City West Parkway
Eden Prairie, MN 55344
Returned items must be postmarked within 30 days of the shipped date to be eligible for refund. Closeout/Sale items are not eligible for refund. Closeout/Sale items may be returned within 30 days of shipped date for exchange or store gift card. Shipping and handling are nonrefundable. You may request a return shipping label from us (email us at shop@tcrunningco.com to request a return shipping label). A $10 return shipping fee will be deducted from your refund amount for the use of our return shipping label.
If you’re making an exchange and your exchange item is in stock, you should receive your replacement order within 2 weeks.
For any questions or concerns regarding your return or exchange, email us at shop@tcrunningco.com